Frequently Asked Questions

Glentek puts the customer first. Everything we do is in support of our customer. Utilizing more than 100 years of servo expertise, we work closely with our customers to provide a product that meets or exceeds their needs and maximizes performance.

Glentek regularly supplies both servo drives and servo motors for CNC machine tools, lathes, and metal working applications, antenna positioning systems, medical and healthcare applications, semiconductor, AGV’s (Automated Guided Vehicles), AMR’s (Autonomous Mobile Robots), metrology systems, power generation and alternative energy sources, as well as dozens of other industries.

Our Sales and Engineering Teams, with over 100 years of industry experience, work closely together with our customer to first find a standard product which meets their requirements. In the event a standard product is not sufficient to meet the requirements, we work with the customer to design a semi-custom or fully custom solution.

Yes. Glentek’s pricing structure favors bulk purchases, which may be scheduled over a 12-month period. Our discount multiplier is very steep.

Yes. All purchases require a purchase order.

Yes. Many of our OEM customers enjoy Net 30 payment terms. Each case is carefully reviewed by our credit committee.

Glentek is a build-to-order manufacturer and our typical lead times are 4-weeks ARO (after receipt of order) and can vary based upon production load. Oftentimes we can expedite prototypes for new designs. This positions Glentek ahead of the industry average.

No. Our advanced algorithms and years of experience allow our products to be used in just about any application. Extreme environments, such as operating at temperatures to -40C or exposure to the elements, sometimes require custom solutions. We have a long history of working with our customers to ensure that our products meet or exceed their specifications and do not fail prematurely.

No. Our products are used throughout the world.

No. MotionMaestro has an easy to use GUI (Graphical User Interface) for setting up and monitoring the drive and motor. There is even a “Wizard” to assist with initial set-up as well as a very informative “Help” section.